Fix QuickBooks Error Code 15270: Payroll Update Server Error

Running payroll is one of the most important tasks for any business. So when QuickBooks Error Code 15270 shows up during a payroll update, it can be a real headache. This error often comes with the message:

“Error 15270: The payroll update did not complete successfully. The update is missing a file.”

If you've encountered this, don’t worry — this guide will explain what’s causing the error and how to fix it quickly.

This error usually occurs when you're trying to download the latest payroll updates in QuickBooks Desktop. The software can’t complete the update because it's either missing a critical file or facing a connection or configuration issue.

1. User Account Control (UAC) is interfering
2. Payroll subscription not activated
3. Missing or incomplete update files
4. Poor or unstable internet connection
5. Firewall or antivirus blocking update download
6. QuickBooks not running with administrator rights

Try the following step-by-step solutions to resolve this error:

Sometimes, a simple restart can reset background processes and clear up the issue.

• Close QuickBooks

• Reboot your computer

• Reopen QuickBooks and retry the payroll update

QuickBooks needs admin privileges to download and install payroll updates properly.

• Right-click the QuickBooks icon

• Select “Run as administrator”

• Try the payroll update again

Make sure your payroll service is active:

• Go to Employees > My Payroll Service > Account/Billing Information

• Log in and verify your subscription status

• If expired, renew it before updating

A weak or blocked connection may prevent QuickBooks from accessing the update server.

• Ensure your internet connection is stable

• Temporarily disable your firewall or antivirus

• Add QuickBooks and its services to your firewall exceptions

If the update file is incomplete or corrupted:

• Go to Employees > Get Payroll Updates

• Check the box next to Download Entire Update

• Click Download Latest Update

UAC settings may be blocking parts of the update process:

• Go to Control Panel > User Accounts > Change User Account Control settings

• Lower the slider to “Never Notify”

• Click OK and restart your computer

⚠️ Don’t forget to turn UAC back on after the update is successful.

If the error persists even after trying all these fixes, it's time to contact a professional. Our certified QuickBooks support team is available 24/7 to assist you with payroll issues, update errors, and more. Call us now at 855-749-2321 for immediate help.

1. Always keep QuickBooks updated to the latest version

2. Use a stable and secure internet connection

3. Regularly check your payroll subscription status

4. Run QuickBooks as administrator by default

5. Schedule regular payroll updates to avoid last-minute issues

QuickBooks Error Code 15270 can seem like a big problem, especially when you're on a tight payroll deadline. But with the right steps, it’s usually a quick fix. Follow this guide to troubleshoot the issue, or call 855-749-2321 to get expert help in minutes.