855-749-2321 QuickBooks Has Stopped Working in Windows 10/11 – How to Fix It

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Last Update 12 hours ago

QuickBooks is the backbone of accounting operations for many businesses. But sometimes, when you launch the software, you might be met with a frustrating message: “QuickBooks has stopped working” or “A problem caused the program to stop working correctly.” This error can occur in Windows 10 or 11 and usually happens unexpectedly, leaving users unable to access their financial data.

Don’t worry — you’re not alone, and this issue is fixable. In this guide, we’ll cover the most common causes and solutions for this error. And if you need immediate help, you can always reach our QuickBooks Support team at 855-749-2321.

What Causes QuickBooks to Stop Working?

Several issues in your system could be causing this crash. Some of the most common reasons include:



  • Damaged or missing program files

  • Corrupted QuickBooks company file

  • Issues with Windows OS updates

  • Damaged QBWUSER.INI file

  • Conflict with antivirus or third-party software

  • Insufficient system resources

Solutions to Fix “QuickBooks Has Stopped Working” in Windows 10/11

1. Run QuickBooks Install Diagnostic Tool

This tool can automatically detect and fix many installation and software issues.


  • Download and install the QuickBooks Tool Hub from Intuit’s official website.

  • Open the Tool Hub and click on Installation Issues.

  • Select QuickBooks Install Diagnostic Tool and run it.

  • Restart your computer after the scan is complete.

2. Rename the QBWUSER.INI File

This file stores your preferences and can sometimes become corrupted.

  • Navigate to C:\Users\[Your Username]\AppData\Local\Intuit\QuickBooks [Year].

  • Find QBWUSER.INI and rename it to QBWUSER.INI.old.

  • Try opening QuickBooks again.

Note: Renaming this file may reset your list of previously opened company files.

3. Suppress the QuickBooks Desktop Application

This can help if the company file is damaged or corrupted.

  • Press and hold the Ctrl key and double-click the QuickBooks icon.

  • Keep holding Ctrl until the No Company Open window appears.

  • Try opening a sample file or another company file to test functionality.

4. Update Your Graphics Driver

Outdated or incompatible graphics drivers can cause QuickBooks to crash.

  • Go to Device Manager > Expand Display Adapters.

  • Right-click on your graphics card and choose Update driver.

  • Restart your computer.

5. Repair Your QuickBooks Installation

  • Go to Control Panel > Programs and Features.

  • Select QuickBooks, then click Uninstall/Change > Repair.

  • Follow the on-screen instructions.

Pro Tip: Keep QuickBooks Updated

Make sure you’re using the latest version of QuickBooks and Windows. Updates often include important bug fixes and performance improvements that can prevent these kinds of crashes.

Need Immediate Assistance?

Still having trouble? Don’t let software issues disrupt your workflow. Our expert QuickBooks technicians are available 24/7 to assist you.


📱 Call QuickBooks Support at 855-749-2321


We’ll help you get back to business — fast and hassle-free.

Final Words

QuickBooks crashing in Windows 10 or 11 can be a major inconvenience, but with the right steps, the problem is usually easy to resolve. Whether it's a corrupted file, outdated driver, or installation glitch, the solutions above can get you back on track.


Stay productive and stress-free by reaching out for help whenever you need it. Keep following our blog for more QuickBooks tips, fixes, and updates!

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